{"id":1507,"date":"2010-11-02T10:04:51","date_gmt":"2010-11-02T14:04:51","guid":{"rendered":"http:\/\/kurn.apotheosis-now.com\/?p=1507"},"modified":"2010-11-02T10:04:51","modified_gmt":"2010-11-02T14:04:51","slug":"kurns-healing-lead-philosophy","status":"publish","type":"post","link":"https:\/\/kurn.info\/blog\/kurns-healing-lead-philosophy\/","title":{"rendered":"Kurn&#039;s Healing Lead Philosophy"},"content":{"rendered":"<p>Tonight, November 2nd, 2010, Apotheosis will step into ICC 25 for the first time as a guild. Indeed, this will be the first 25-man raid we&#8217;ve run together since Naxxramas and Obsidian Sanctum back in February of 2009.<\/p>\n<p>For the first time since then, I&#8217;ll be a raid leader in a 25-man group. And for the first time since April or so of 2010, I&#8217;ll be the healing lead.<\/p>\n<p>I&#8217;m not the most fantastic raid leader. I am, however, a pretty darn good healing lead. I&#8217;m good at distributing resources, I&#8217;m good at identifying issues the healers may be having and I try my best to assign people based on their strengths both as a class and as a player.<\/p>\n<p>So tonight, I get to test out my healing lead skills (along with the raid leading skills &#8212; gah! Suddenly, I&#8217;m glad that I did some ICC10s with the guild pre-4.0&#8230;) and get to look at (and thus, evaluate) some players for the first time.<\/p>\n<p>While thinking about how I&#8217;m going to work things tonight, I thought I&#8217;d share a bit about my healing lead philosophy, which seems so different from many others I&#8217;ve seen or heard about.<\/p>\n<p><strong>1) Clarity of Instructions.<\/strong> I&#8217;m going to give you clear instructions as to who your target is. I will rarely say &#8220;you two, you&#8217;re on tanks, everyone else on raid&#8221;. I will assign you a tank and, taking a cue from my most recent healing lead, if you&#8217;re &#8220;on raid&#8221; I will probably assign you a group or two. If there&#8217;s confusion as to where to stand, I&#8217;ll assign that as well. (My healers from my Bronzebeard guild may recall <a href=\"http:\/\/madrana.apotheosis-now.com\/freya\/\" target=\"_blank\">the detailed guide<\/a> I had for where to stand on Freya!)<\/p>\n<p><strong>2) Asking for Feedback.<\/strong> After a new fight (wipe or not) I will generally ask the healers how that was. Was anyone too stressed? Was anyone bored? Does anyone have any suggestions for the next time that would make things a little easier or better spread out? Back when my Bronzebeard guild was learning Yogg, this kind of feedback was invaluable. Same with when my RL friend&#8217;s guild was learning LK. Remember that feedback from healers doesn&#8217;t mean you have to take their suggestions or anything. It just means being aware of their perceptions of the fight. Remember that sometimes people will see things you won&#8217;t.<\/p>\n<p><strong>3) Having a Sense of Humour\/Being Understanding.<\/strong> People make mistakes. It&#8217;s exceedingly difficult to wrangle 25 people together and do something &#8220;right&#8221; on the first attempt. The raid group is made up of people, too. I don&#8217;t have too much of a problem wiping the first few pulls on a boss, so long as we learn from each mistake. And as long as we&#8217;re learning, it&#8217;s all cool. If someone stands in fire for the third pull in a row, I&#8217;m less understanding. But for the most part, I&#8217;m a fairly understanding raid leader and healing lead. Perhaps a little too forgiving, but I don&#8217;t want to have an environment where people are afraid. Fear is a terrible motivator. I want to motivate people to do better because they want to do their best for the team, not because they&#8217;re scared Kurn is going to yell. (Although when I yell, you better freaking watch out&#8230; ;D)<\/p>\n<p>Perhaps the best example of having a sense of humour about things is this one time on Yogg-Saron, where one of our healers didn&#8217;t get inside before someone started the fight. I was laughing so hard I was crying, particularly as this priest was using \/say to crack us all up. Like <em>\/say Knock, knock?<\/em> and such.<\/p>\n<p>I mean, at that point, you already know the attempt will be more difficult than it should be, and may even result in a wipe, so why not laugh about it?<\/p>\n<p><strong>4) Understanding How the Classes Work Together.<\/strong> This is actually what&#8217;s got me a little worried about tonight, since I don&#8217;t really feel all that comfortable with the various changes. Obviously, I know how paladin healing has changed and I know chunks about how holy priests and disc priests have changed, but resto druids remain a little bit mysterious to me and I&#8217;m basically hoping that shammies haven&#8217;t changed much at all. ;)<\/p>\n<p>When approaching a fight, you need to know how to divide your resources, though. Six healers? Who&#8217;s on the tanks? Who&#8217;s on raid? How do you make that decision? Part of it is what the classes are capable of, obviously. In the pre-4.0 world, you never would have put a holy paladin on anything but a tank (or a single target who is taking obscene amounts of damage). Now, however, druids can do some outstanding single-target healing, so while you probably still won&#8217;t want a holy paladin on &#8220;the raid&#8221;, you can probably put a druid on a tank to help pick up the slack from a paladin&#8217;s gimped Beacon of Light, which will allow the druid to help out on the raid as well.<\/p>\n<p>(Probably.)<\/p>\n<p><strong>5) Understanding How Your Players Like to Play.<\/strong> No matter what&#8217;s more efficient or what&#8217;s &#8220;better&#8221;, you will undoubtedly run into healers who are not team players and will grumble and complain about how you&#8217;re wasting their awesome talents by assigning them to X or Y instead of Z. Usually this behaviour is seen in those who place a great deal of importance on healing meters instead of on their job, which is to keep people up.<\/p>\n<p>If a shaman does terribly at doing anything but spamming Chain Heal, but does BRILLIANTLY at that, then they&#8217;re obviously going to be happier spamming Chain Heal and will probably look for ways in order to do that and &#8220;cheat&#8221; on their assignments. So head it off at the pass and, if you value them as a team member, assign them to what they&#8217;re going to do anyways. Of course, if you can swap them out for someone more team-oriented, that&#8217;s probably the best choice, but if you can&#8217;t (and who has a plethora of spare healers?) then try to work with them.<\/p>\n<p><strong>6) Know What You&#8217;re Seeing When Examining Parses.<\/strong> The worst thing to do in terms of evaluating a healer is to look at where they stand on the full report of healing, or even just the boss fights. It&#8217;s terrible. It doesn&#8217;t take into account anything like movement, assignments, cleansing, etc. What I look at, in order:<\/p>\n<p>a) All healing done during all bosses: Just to get an idea of things. If all my healers are clustered nicely around 15% of healing done, sweet. But they probably aren&#8217;t. Looking at this doesn&#8217;t mean whoever tops it is godly. Rather, a large spread means that there may be problems in assignments or how the healer followed assignments. It&#8217;s telling you what to look at when you look at the individual fights.<\/p>\n<p>b) Healing done on individual fights: Did we lose people? If so, how? Was it DPS failing to move out of the fire or was a healer slacking? Was it a tank death? What was that tank&#8217;s healer doing? This is where I get an idea of where the fight went wrong and if it was preventable and what healers were doing at that time. I will dig into the log browser and expression editor here. Was a healer locked out of all their spells thanks to Curse of Torpor and THAT&#8217;S why their tank died? If so, it&#8217;s a mage or druid or resto shammy fail for not cleansing the curse in time. That sort of thing.<\/p>\n<p>c) Overhealing: Was overhealing a problem? Were people sniping other people&#8217;s heals? Overhealing can show if people are respecting assignments or not and can also show you if your assignments aren&#8217;t right. For example, if you have 7 healers and all of them have 65%+ overheal, drop a healer!<\/p>\n<p>d) Abilities used: What were the primary spells your healers were casting? Is what they were doing right? Wrong? Unsure?<\/p>\n<p>e) Uptimes: If your paladins aren&#8217;t keeping Judgements of the Pure up over 90% of the time during boss encounters, that&#8217;s a fail, for example.<\/p>\n<p><strong>7) Communicate With Your Team.<\/strong> If you see issues with your healers, <em>tell them about it<\/em>! Don&#8217;t just assume it&#8217;s going to fix itself. And be specific. Don&#8217;t be all &#8220;yo, dawg, don&#8217;t be fail&#8221;. Say something like &#8220;You know, I noticed that your Prayer of Mending use wasn&#8217;t very high, but it&#8217;s really something you should endeavour to use on cooldown as much as you can.&#8221; Being tactful here is key. And if you don&#8217;t understand why they&#8217;re doing something, ask them! &#8220;Hey, I was wondering, why are you using X glyph instead of Y? I&#8217;d love to hear the reasoning. From what I&#8217;ve read, X is more efficient, but I&#8217;d love to know if it&#8217;s not the recommended one!&#8221;<\/p>\n<p>Basically, my healing lead philosophy is one that encourages teamwork, feedback, communication and specific instructions. It&#8217;s also a lot of work for the healing lead because you have to do your research and talk to your healers, which is something a lot of people don&#8217;t have time for, nor do they bother to make time.<\/p>\n<p>I tend to either have the time or make the time for it and all the healers I&#8217;ve worked with in this game have noticed it. Trust me, healing leads &#8212; that extra five minutes you spend with a healer of yours can be the difference between them thinking you&#8217;re a snob who never has time for them or thinking that you&#8217;re pretty awesome and you know your stuff.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tonight, November 2nd, 2010, Apotheosis will step into ICC 25 for the first time as a guild. Indeed, this will be the first 25-man raid we&#8217;ve run together since Naxxramas and Obsidian Sanctum back in February of 2009. For the first time since then, I&#8217;ll be a raid leader in a 25-man group. And for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,52,48,19],"tags":[],"class_list":["post-1507","post","type-post","status-publish","format-standard","hentry","category-general","category-healers","category-healing","category-raiding"],"_links":{"self":[{"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/posts\/1507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/comments?post=1507"}],"version-history":[{"count":0,"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/posts\/1507\/revisions"}],"wp:attachment":[{"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/media?parent=1507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/categories?post=1507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kurn.info\/blog\/wp-json\/wp\/v2\/tags?post=1507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}